The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 606 |
| Houston, TX | 342 |
| Philadelphia, PA | 257 |
| Washington, D.C., DC | 250 |
| Seattle, WA | 221 |
| Atlanta, GA | 206 |
| Salt Lake City, UT | 198 |
| Denver, CO | 188 |
| Sacramento, CA | 152 |
| San Francisco, CA | 136 |
| Detroit, MI | 134 |
| Indianapolis, IN | 129 |
| Miami, FL | 126 |
| Orlando, FL | 124 |
| Minneapolis, MN | 114 |
| Portland, OR | 108 |
| Brooklyn, NY | 107 |
| Boston, MA | 98 |
| Jacksonville, FL | 90 |
| Pittsburgh, PA | 83 |
| Oakland, CA | 80 |
| Baltimore, MD | 71 |
| New York City, NY | 64 |
| Tampa, FL | 62 |
| Reno, NV | 50 |
| San Jose, CA | 46 |
| Nashville, TN | 45 |
| Tacoma, WA | 40 |
| Charlotte, NC | 39 |
| Birmingham, AL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
dorque (@dorque_tx) reported Is it weird that over 10 years as a customer I have never had anything but great experiences with Comcast’s call center/tech support people? Super helpful and patient and knowledgeable every time
- roxie foxie, CMYKitsune🦊 (@plushifoxed) reported
not a complaint about my roommates or like their efforts or anything its not their fault that comcast sucks ***
- Kat (@meggiedizzle) reported
Ahh Comcast @Xfinity strikes again. Line down on our street & can’t get anyone out here until Monday AFTER the storm is supposed to hit 🙄. I work from home, our entire house operates on WiFi. First world problems but man. Once contract is up, fiber over here @BryanEComer
- Jarman (@The_Jar_Man) reported
@comcast @Xfinity when will the internet service be back up on Bainbridge island?! It’s been out all damn day. This is unacceptable.
- JP (@RingFalcon_AEW) reported
My god @Xfinity internet is garbage. I’d rather deal with @Suddenlink again and their ****** connections than this hot pile of dog crap called internet.
- Gummy (@KingGummyLive) reported
Comcast went down.. 2 hour window to fix during my peek gaming time... Thanks ..
- Señor Duncan Donuts (@KiltTrip) reported
@CarcinogenSDA When I just moved, I didn't want to go to Comcast so I looked into the options. CenturyLink was also available in my building, so I went to their site for more info. Well, TRIED to. Apparently they were having a three-day service interruption including their website. 🙄
- TomoFromEarth (@tomofromearth) reported
There is no worse company out there than @Xfinity customer service. You’ve stolen literal YEARS of my life only to still do it all wrong, every single time. I’ve never known this level of incompetence from anyone, anywhere on this entire planet. It’s unreal.
- Gxno 3ØØØ⚡ (@GxnocideOG) reported
@BighuskyG89 this is a modem we just switched out to even after with a brand new modem we first got from Xfinity. Two modems are losing internet connection with no outages in my area. Thought it was the cable problem, switched the current one out and still same problem. This is bs for sure
- Maine Alonzo (@MaineAlonz0) reported
All this money i pay @Xfinity and this app is trash I can’t watch a recording for ****
- SoaR Mak (@makz) reported
@NoobKingSmith ive never had this before ive only ever been swindled and owned by comcast
- Carmen Blackmon (@CarmenBlackmon8) reported
@comcast @comcastcarez Comcast horrible programing for prices they charge. Steal from Senior Citizens.Don't include mobile phone bc lose service & unless you have landline you are out of luck.
- Gxno 3ØØØ⚡ (@GxnocideOG) reported
Scheduling a tech to come to my apt to see wassup with my router. I'm assure it has to be my complex problem because this is a second brand new modem from xfinity and its still having the same issues with no outages in my area and no cable problems.
- Kbar (@Kbarclimbs) reported
@thegoodgodabove Customer service at Comcast.
- SocialJusticeNow (@now_justice) reported
@B52Malmet @maddow Crap. I have been wanting to get rid of comcast. That might be the time! We need the depth and specifics of her show! It exists nowhere else. I know of noone who has the brain to do it! Sadness. Right before election?! Bad planning! Ugh.
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